Frequently Asked Questions

Do you ship outside the UK?

- No, we currently only ship our products within the UK.

How much is delivery?

- £50 for orders below £500. Delivery is free for orders above £500.

When do you deliver my products?

Depending on the product it will be between 3-5 days or 5-7. The specific times can be found on the product page.

What is your refund policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. You will then have another 14 days to return the item. To start a return, you can contact us at

The full refund policy can be found here.

Is assembly required?

- Assembly is required for most products. Please feel free to contact us if you want to know about specific products.

Do you ship to Northern Ireland?

- We can do for certain products, contact us before placing an order so we can double check.

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